Service Levels

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Cost to users and departments

The cost to the end user or department to use the service. This can be expressed on a per user basis, by department, volume of consumption, or however charges are assessed.

Service Costs

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Getting Started

To get started...

Support

Instructions for requesting support (e.g., help with using the service or reporting a service issue).

Pointers to service documentation, service policies, FAQs, training materials, etc.

Links to other services in the service catalog that the reader might be interested in, based on interest in this service.